Your instructors will make it clear when an assignment is due in Tk20, so you’ll want to purchase and verify your access before your due date. If you are applying for field experience you’ll need to have purchased Tk20 in order to submit your Office of Field Experience application. Field Experience will give you more details and instructions as they become available. Please remember that it can take up to three business days for your subscription to become active. Also, you will want time to get familiar with the system, verify you are seeing the correct assignments or forms, and have enough time to comfortably submit your work by the due date.

Go to https://payment.tk20.com/ctpayment/?id=utarlington, select the "I need to purchase my 7 year Tk20 account ($139)" radio button, then the "continue" button.

No. Tk20 is a one-time only, non-refundable subscription that is good for seven years. This means your one-time Tk20 purchase will “be good” for the duration of your time in our program, provided you finish your course of study within seven years from the date you purchased your Tk20 subscription. You do not need to purchase Tk20 for every course or every semester.

Use your web browser to go to https://go.uta.edu/tk20. If you have purchased an account, and it is active, you can log in to Tk20 using your UTA NetID and password.

Use your NetID and current password to log in to the UTA Tk20 system. Tk20 uses the UTA NetID system. This login and password is exactly the same as the login and password that you use for MyMav and Blackboard. If you have issues with your NetID, you can use NetID self-service to check or reset your UTA NetID password. NetID Self-Service can be accessed by clicking here: https://webapps.uta.edu/oit/selfservice/. Don't have a UT Arlington NetID? Contact Tk20@uta.edu for help with your Tk20 system access.

The applicant account is a free account used by prospective students to create and submit an application to our College, and this is its only purpose. The applicant account is not linked to your student identity here at UT Arlington; instead you create it at the time that you apply for admission to our College and its use is limited to Tk20 admissions applications. After you begin your COEd coursework, you will need to purchase your regular account to have access to any coursework or forms that are to be submitted in Tk20; see the other entries on this FAQ for more information.

Tk20 provides many excellent help documents on these pages:

• Completing and Recalling Assessments
• Video Tutorial: Submitting an Assignment
• Completing and Recalling Applications

This tutorial will help: Recalling a Submitted Assignment

Here are a few things to try:

1. If you are having trouble with your usual web browser, try a different web browser. For example, if you usually use Microsoft Internet Explorer or Apple Safari, try Mozilla Firefox or Google Chrome, and vice-versa.
2. When uploading assignments, avoid using special characters in your filenames. If you still can’t make things work, try a different computer.

If you need to contact UTA Tk20 Support with technical issues, please be detailed and specific about the problem you are encountering. Any details about your computer configuration that you can share (PC or Mac? What web browser?) are also very helpful. UTA Tk20 Support can be reached by emailing tk20@uta.edu from your MavMail account. Be sure to include your student ID number.

Occasionally, during the file upload and submission process students will receive an error message that states "Your file size exceeds the allowable limit (1 MB) for embedded viewing. Would you like to continue to upload without embedded viewing?".  This message is indicating that the built-in file viewer will not be able to display the file to the instructor/assessor within the web browser. This is not a problem and students should select "OK" on this error message and continue to submit the assignment. Course instructors/assessors will be unable to view the file within the browser, but he or she will be able to download the file and view it on a computer.

Picture: Example of error message. Click to enlarge.

1. Click on Portfolios.
2. Make a checkmark next to the Assessment Portfolio, then click the Recall Button near the top of the page (the icon looks like a clock with an arrow going counter-clockwise).

If assessment of your portfolio has already begun, you will receive the following warning message:

Assessments have already begun on the portfolio you want to recall. You cannot recall the portfolio now.

In this case you will need to contact your assessor or your campus Tk20 administrator to reopen your portfolio for editing.

Yes, the clicksheet is available at this link: https://www.uta.edu/coed/_downloads/fieldexperience/Initial%20Teacher%20Certification%20Portfolio%20Clicksheet.pdf

Yes, the clicksheet is available at this link: https://youtu.be/RssLcG9Xjr

1. Click on Portfolios.
2. Make a checkmark next to the Assessment Portfolio, then click the Recall Button near the top of the page (the icon looks like a clock with an arrow going counter-clockwise).

If assessment of your portfolio has already begun, you will receive the following warning message:

Assessments have already begun on the portfolio you want to recall. You cannot recall the portfolio now.

In this case you will need to contact your assessor or your campus Tk20 administrator to reopen your portfolio for editing.

To initiate a refund request, please email us at Tk20@uta.edu.

In your email:

• Please include a confirmation that your UTA Tk20 account is completely unused. Any submission of assignments, applications, class or field materials, or any other use of the UT Arlington Tk20 system will make you ineligible for a refund.
• Please include a confirmation that it has been less than 30 days since your purchase date.
• You must include your ten digit UTA student ID number in your refund request.

Although providing this information does not guarantee a refund, it will allow for more expedient processing of your request. Tk20 Inc. makes the final determination concerning refund eligibility. To qualify for a refund your account must be completely unused.

• For accounts completely unused, and a refund is requested within 30 days of purchase will receive a full refund.
• No refunds will be issued after 30 days of purchase under any condition.

No. Canvas is still the usual way you will submit assignments to your instructor, should they use an online system to collect assignments. The only assignments we will be collecting in Tk20 are certain key performance artifacts. Your instructors will inform you when an assignment is a key performance artifact and must be submitted in Tk20.

No. MyMav is still the official system of record for the University of Texas at Arlington. Tk20 is a separate College of Education system for data collection and assessment. Your official University records are in and will remain in MyMav.