Customer Service Redefined in OIT
On Thursday, March 28, the IT Help Desk and the Business Support Desk, will be making some changes and incorporating a new customer experience... Read More
IT News & Trends
On Thursday, March 28, the IT Help Desk and the Business Support Desk, will be making some changes and incorporating a new customer experience... Read More
The College of Nursing and Health Innovation upgraded to a customer experience platform that will fundamentally change the way their office is... Read More
The Office of Financial Aid, Admissions, and Student Accounts was the first to experience the benefits of this interactive and customer focused... Read More
The face of customer service is changing across The University of Texas at Arlington as state-of-the-art technology is incorporated in the contact or... Read More
Jeffery Neyland was named a Finalist for the 2017 Dallas CIO of the Year® Awards in the Non-profit / Public Sector category! Over 140 nominations... Read More
What should each IT personnel do to help create a better IT organization? Open and Honest Communication: Communication is a fundamental principle... Read More