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Users will now get a more comprehensive view into whether calls were transferred or forwarded in Microsoft Teams’ call history.

When users view their call history in Teams, they will now see transferred, forwarded and group calls. There will be no impact to user workflow during the feature rollout, which is expected to be completed by mid-October.

Microsoft Teams screenshot showing a highlighted past call that was forwarded by a team member

Microsoft Teams screenshot of call history showing group calls, forwarded calls and transferred calls

Victoria Burnett • 2022-Sep-29

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