Teams Now Features Recording and Transcription of 1:1 Calls

Recording and Transcription Automatically Show Up In Call History

Microsoft Teams will soon include recordings and transcriptions of one-on-one calls, whether you’re online (VOIP) or using a traditional phone line (PSTN). This is notable especially for PSTN users, who prior to this had no way to access recordings or transcriptions outside of Chat. This rollout will be completed by mid-October.

The recording and transcription will show up under Call History in the Calls Details panel. There can be multiple recordings in one call, in which case they’ll show up as a list. Users can delete the recording(s) from Chat if they wish and it won’t show up in the Call History.

Click the screenshots below to see a larger version.

Drew Eubank • 2021-Sep-28