For the first time, an article in The Washington Post becomes reflective about an Amazon plan. The article “Amazon starts crowdsourcing Alexa responses from the public. What could possibly go wrong?” The newspaper owned by Jeff Bezos, CEO and Founder of Amazon, decides to ask what could go wrong? about the most banal of Amazon plans.
Amazon now allows users to update Alexa’s responses. You can contribute, and through big data, they will pick the most frequent answers. This is really no different than relying on search results. But the Washington Post finally wonders, what could go wrong?
The answer is relatively harmless compared to other things that Amazon does that the newspaper celebrates. Amazon wants to deliver using drones, Alexa listens to everything you do, Ring Doorbell partners with police departments, Amazon automates its distribution centers, Alexa adds cameras–what could go wrong? A lot.
We see Amazon continually encroaching on our privacy – both those who consent and those who do not – exploiting workers, downsizing the workforce, etc. To these issues, the Washington Post is silent. When the national paper of record decides to question the societal impact of an Amazon decision, it is about the most trivial of problematic things that Amazon does.